Hiring the First Senior Specialist in a Niche Service Business Authored by: Matt Suffoletto The first senior hire is the moment a niche service business stops being a founder with help and starts being a small operating company. I have made that transition twice in fourteen years of building websites and once more in the last five years running a performance optimization team. Each time, the actual lesson was the

The HRIS-to-Performance-Tool Sync Pattern That Stopped Our Review Cycle From Firing Against Stale Org Charts Authored by: Kartik Chugh The bug was not in any individual tool. The bug was in the integration layer between two tools that both believed they were the source of truth. Two systems, both certain We used BambooHR as our HRIS for org-chart, department, and active-status. We used Lattice as our performance and review tool.

Enhancing Diversity in Recruitment: How Technology Can Help Authored by: Dean Mathews Enhancing diversity in recruitment has become a strategic priority for organizations aiming to build more inclusive, innovative, and high-performing teams. A diverse workforce brings a broader wealth of experiences, perspectives, and ideas to the table, fueling better decision-making, creativity, and employee engagement. Companies that succeed in fostering diversity are also more attractive to a global customer base and

Curiosity as a Leadership Discipline: How Asking Better Questions Builds Cultures of Belonging By Dr. Roz Cohen I started a new role last year as Chief People Officer for a finance and advisory firm, and I was still finding my footing when a colleague at a work dinner caught me off guard. I’d been doing what I usually do at these things: surviving the small talk. I can handle it,

Hiring for Resilience: How a Services Business Builds a Team That Compounds Authored by: Kriszta Grenyo Hiring decisions in a services business carry a different weight than in product companies. There is no shipped feature to soften the impact of a wrong hire. The team is the product. From inside a digital marketing agency, I have come to think about hiring less as a recruiting function and more as a