How Can Employee Incentives Align With Customer Experience Goals?
How Can Employee Incentives Align With Customer Experience Goals? In the quest to harmonize employee incentives with customer experience objectives, we’ve gathered insights from six professionals, including a Chief Marketing Officer and a Director of Customer Success. They share strategies ranging from linking bonuses to customer satisfaction to balancing quantity, quality, and customer happiness. Dive into the collective wisdom of these leaders to enhance your HR team’s approach. Link Bonuses